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GlobalEnglish CLS 4.0 Provides Global Employees with Real-Time Tools for Improving Business English Communication

November 5, 2007 - GlobalEnglish CLS 4.0 Provides Global Employees with Real-Time Tools for Improving Business English Communication

New, On-demand English Skills Support Instantly Increases Employee Productivity and Performance

Brisbane, CA, November 5, 2007 — GlobalEnglish Corporation, a leading provider of on-demand Business English communication learning and support for the world's top companies, today announced a major new version of its globally recognized enterprise software. GlobalEnglish Corporate Learning Service™ (CLS) 4.0 builds upon the company's global, on-demand, Web-based solution to add a broad range of on-the-job performance-support tools.

The new features can instantly increase employee performance by providing real-time support on the appropriate use of English for everyday business communication. These performance-support tools are designed to improve daily productivity and include the Writing Center with email templates, text-to-speech with accent support, the Vocabulary Center with industry-specific word lists, business culture notes, and the Listening Center with various accents, dialects, and geographical names. Employees can access the tools through the GlobalEnglish service or directly from their Internet browser via the GlobalEnglish Productivity Toolbar™, making it easy to get support when they need it most.

"Performance support is a critical component of corporate learning," said Cushing Anderson, Vice President, Learning Services Research at IDC. "Tools and content that support a blended, just-in-time delivery are more effective at improving performance, and corporations are integrating these types of solutions into their programs more and more."

The English skills gap is one of the largest problems in creating a skilled global workforce for the 21st century.

  • McKinsey reports that only 13% of university graduates in low-wage countries are suitable for employment by multinational corporations-with the #1 reason being lack of English skills.
  • A GlobalEnglish global workforce survey showed 91% of respondents saying English is critical for career success, but only 9% said their current English skills are sufficient for their jobs.

 

"We serve many of the most successful global companies in the world," said Deepak Desai, President and CEO of GlobalEnglish Corporation. "As they focus on access to new markets, innovation, speed, productivity and improved customer service across the globe, improving the English skills of a global workforce has reached mission-critical status throughout the executive team, including the CEO, CHRO, and CIO. GlobalEnglish has always been the gold standard for delivering enterprise-wide English skill development through core learning systems, and now we've further defined the category with CLS 4.0's superior job-performance support."

PPG Industries is using GlobalEnglish CLS 4.0 to help employees worldwide improve their Business English communication skills. PPG ran a pilot program in late 2006 and, after just two months, measured significant improvement in business communication skills among users. In fact, all found the skills they were developing with the GlobalEnglish service to be relevant to their jobs and 92% said they would recommend GlobalEnglish to a colleague.

"We were pleased with the outcome of the pilot program, and GlobalEnglish is now part of our ongoing training strategy," said Debra Simeone, PPG manager of blended learning. "Because the best way to learn a language is through situational intervention, the rich new performance-support features of GlobalEnglish CLS 4.0 enable our trainees to even further increase their personal learning and PPG's overall program results."

All CLS 4.0 features are immediately available to new and existing customers through the GlobalEnglish on-demand hosted service.

About GlobalEnglish Corporation

GlobalEnglish Corporation is the leading provider of on-demand Business English communication learning and support for the world's top companies, including ArcelorMittal, CSC, General Electric, Hewlett-Packard, John Deere, Maersk, Mitsubishi Corporation, Procter & Gamble, Reuters, Unilever, and Wyeth. GlobalEnglish helps clients succeed in the global marketplace by improving employee productivity, customer service, innovation, and teamwork through improved business communication.

The GlobalEnglish Corporate Learning Service™ provides learners with a unique blend of rich course content, progress assessment, and performance support. The service also offers live, real-time access to qualified English teachers 24 hours a day, 7 days a week via voice and text. And a complete suite of administration tools helps companies easily manage, measure, and track performance across the organization.

GlobalEnglish complements its world-class online Corporate Learning Service with a full range of implementation consulting services, including a team of global consultants who partner with clients to ensure success.

GlobalEnglish is a registered trademark, and the GlobalEnglish logo and Corporate Learning Service are trademarks of GlobalEnglish Corporation.

English is critical for our success. We needed a solution that we could deploy around the world, would help any level and that would include tools that could provide instant help on the job. The only service that could handle this huge challenge was GlobalEnglish…It always comes down to money and our return on investment has been excellent when measured in productivity gains.

— Tony Gleeson, former Global Director of Learning Programs and Solutions, Deloitte LLP, U.S.

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