Global Performance
Communication and contextual understanding are the keys to peak efficiency and global team success.
Global companies are going through transition as globalization has taken hold. Because capital and labor are being moved across borders, companies are organizing and operating differently. Global communication is necessary at all levels in the organization, and English is enabling companies to operate more efficiently.
With this opportunity comes challenges, and employees of global companies need increasingly sophisticated English communication skills to succeed.
What business situations are hardest for you to handle in English?
Source: 2006 GlobalEnglish survey; 69,039
respondents from 238 global companies
By taking a strategic approach to solving this problem, global companies who have
implemented the GlobalEnglish service have improved their overall performance
and efficiency and realized significant business results.
Cost Savings
- Global implementation spanning 40 countries, $10 MM of cost savings
- Over $2.2 MM in hard-cost savings over the past three years
- 80% reduction in cost versus previous classroom training
Increased Efficiency
- Vendor consolidation, with 200+ providers reduced to 30 worldwide and external
vendor invoices reduced by over 500
- Quick and accurate global knowledge sharing
- Clearer corporate communication and easier sharing of best practices.
Improved Talent Management
- Increased retention — GlobalEnglish is viewed by employees as one of the most desirable development opportunities, contributing to their overall job satisfaction.
- Improved succession planning — High-potential candidates from around the world can now be included without the limits of a language barrier.
- Greater employee mobility — Employees who previously could not be considered for global projects can now contribute their knowledge and expertise.
Improved Individual Productivity
- 92% of GlobalEnglish users are immediately able to use their new skills on the job.
- 86% of GlobalEnglish users can verbally respond to questions and requests more effectively
in English.
- 85% of GlobalEnglish users can read and respond to emails more effectively in
English.
What has been most striking to me is that our communication around the world is now better, deeper, and our teams are working together more effectively. When an employee can communicate with another employee, they can build a relationship and trust each other more.
—Tony Gleeson,
Global Director of Learning Programs and Solutions, Deloitte