New study analyzes why global communications is lacking across companies, industries and geographies and links it to high performance
We Need to Change the Game
It’s time to change how we think about English in the global workplace. Why? Because Business English skills are getting worse and yet they’ve never been more critical to global operations.
Employees around the world are 7% worse at communicating in English than they were last year. How do we know? We surveyed more than 100,000 of them.
Our groundbreaking survey measured Business English competency worldwide and found serious problems and real results where companies are making strategic investments in global communications.
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The Business English Index
This survey creates the Business English Index (BEI)—the benchmark of Business English competency in the global workplace. Here’s a sneak peek at some of what we found:
- Which industries are doing the worst? Would it surprise you to learn that Professional Services is at the top of the spectrum and Education at the bottom?
- In over a third of countries surveyed, the average worker scored under 4.0 on the BEI—that’s just basic phone skills—which translates into a workforce that is unable to meet the performance demands of today’s global economy.
- Employees in Latin America, the Middle East, Africa and Japan continue to struggle, but Europe and Asia are pulling ahead.
What This Means for You
How is your company stacking up? How are the countries where your offices are located ranking? Is there a way to raise your BEI score? How does improving Business English translate into real-life results? How can you support your employees so they can increase productivity immediately? This new report has the answers. Start by seeing how your company’s BEI compares to global averages.
We invite you to fill out the short form on the right to download this important report or request a personalized BEI assessment for your company.