Could outdated language development programs founded on old-fashioned methodologies be costing your company millions?
It’s a fact that the world of business today is dramatically different from what it was 10 years ago. Yet I frequently see organizations struggling with language learning programs that are founded on old-fashioned methodologies—using out-dated language learning programs could be costing your company millions!
So this post, along with six others that address the seven myths of language learning based on my recent research report, makes the connection between long-held language learning beliefs and employee and employer frustration, low productivity and lost revenues. You can download the full report or read individual blog posts to learn more about each myth.
For now, I’ll debunk the last and final language learning myth which focuses on the misconception that a basic understanding of English is good enough for the world of business.
Myth 7: I understand English—that’s good enough
I must stress that understanding a language, producing it and then using it in context involves very different mental processes. In 1985 Canadian linguist Merrill Swain proved that:
…we can comprehend a great deal of language, even though we don’t understand much of the grammar, as long as we understand the situation. However, we can’t produce anything but very basic ideas if we don’t have grammar…
So simply understanding English is not good enough!
Especially in the context of business—when employees are equipped with only basic English skills—this language disparity leads to poor employee contribution, mediocre communication and limited collaboration. And these missed opportunities in turn affect business outcomes and your entire organization’s level of Enterprise Fluency.
We all know that more and more business is conducted virtually and many companies are trying to “do more with less” while at the same time trying to accelerate innovation. But if a significant portion of your workforce can only understand basic English—and can’t truly communicate, collaborate or operate—how can they possibly innovate? The only way companies can take full advantage of their workforce is when employees can speak up and share innovative ideas in the common language of business, English!
If you’re serious about advancing your organization’s proficiency in Business English ensure you take a long, hard look at your English training to ensure your programs are based on the reality of language learning instead of the following outdated myths:
|Adults should learn a second language in the same way as children learn a first language||First and second language acquisition are fundamentally different processes|
|Traditional instruction is best||Internet-based instruction, which is self-paced and distributed, should be considered as a supplement to or replacement for traditional instruction|
|Developing business communication skills in English is the same as learning general ESL||While there is some overlap, Business English is not the same as general English|
|You can’t learn while you work||An integration of learning and application in the workplace provides an optimal environment for effective language learning|
|Only managers need competence in English||Competence in English is required at all levels of an organization|
|Translation tools are good enough||Translation tools are inadequate for effective business communication|
|I understand English–that’s good enough||Understanding (comprehension) is necessary but not sufficient for effective business communication|
I personally believe that these myths prevent many companies from providing world-class resources to their workers thus restricting both the employee and the enterprise from reaching their full potential. Don’t you think it’s time for more corporate leaders, especially those responsible for language development and training, to catch up with the 21st century? Download the full report today!